Privacy Policy

Last Updated: January 24, 2026

1. Introduction

Welcome to Lotus Lemonade & Kettle Korn (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our business.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, delivery address, and billing information when you place an order or contact us.

Payment Information: Credit card numbers, billing addresses, and other payment details necessary to process your transactions. This information is processed securely through our payment processors.

Communications: Information you provide when you contact us via email, phone, or social media, including the content of your messages.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including processing payments and arranging for delivery
• To communicate with you about your orders, respond to your inquiries, and provide customer support
• To send you marketing communications about our products, special offers, and events (you may opt out at any time)
• To improve our website, products, and services based on your feedback and usage patterns
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and protect our rights and the rights of others

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, email delivery, and website analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through PCI-compliant payment processors
• Regular security assessments and updates
• Restricted access to personal information to authorized personnel only

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and user experience
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links and Services

Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information (Note: We do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To submit a request under the CCPA, please contact us at the information provided below. We will verify your identity before processing your request.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain order information for accounting and legal compliance purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection.

14. Contact Us

15. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you have any concerns about our privacy practices, please contact us before using our services.

This Privacy Policy was last updated on January 24, 2026. Please check this page regularly for updates.